Policies, Shipping & Returns
Policies, Shipping & Returns
General Order Information
- Orders CANNOT be changed, modified, or canceled after checkout!
- We will only accept one coupon code per order.
Before making a return please read our policy to ensure that your order meets the return guidelines.
Return policy
(We) gladly accepts unworn, regular priced, merchandise in the original condition within 14 days from the date your purchase/delivery for exchange or store credit ONLY. (CBB customers can receive a full refund 2 times in a 6 month period, after that we will happily offer store credit or exchange).
The item(s) you want to return must be in new condition that we are able to re-sell. Therefore, we can not accept items with rips, stains, pulls, pet hair, strong odors, or removed tags. Ensure item eligibility for return. Regular priced items only.
While trying items on, avoid strong odors, pet hair, or removing tags before deciding. Keep them stain-free: No deodorant, makeup, food, lotions, self-tanner, etc. Refunds will only be issued to purchases meeting all the above requirements.
CBB has the right to refuse any returns that do not meet above guidelines.
The customer is responsible for the return shipping costs.
Please email shopcountryblossom@yahoo.com to process all returns.
ITEMS NOT ELIGIBLE FOR RETURN: Jewelry, bralettes, pre orders, and sale items.
PLEASE EMAIL SHOPCOUNTRYBLOSSOM@YAHOO.COM WITH ALL INQUIRIES. NO RESPONSE WILL BE MADE ON INSTAGRAM OR FACEBOOK (REACHING OUT ON THOSE PLATFORMS WILL NOT BE CONSIDERED IN THE 7 DAY POLICY).
- A store credit will usually takes 3 to 5 business days to be processed.
- Please take your return label to your nearest USPS store for delivery within 3 days of receiving label. We will have a record of the tracking number.
- Store credit will be for price of item minus any discounts used
***WE ARE NOT RESPONSIBLE FOR PACKAGES LOST IN TRANSIT! IF YOUR PACKAGE IS LOST WHILE IN TRANSIT YOU MUST FILE A CLAIM WITH THE POST OFFICE OR CALL YOUR LOCAL POST OFFICE FOR INFORMATION ON THE PACKAGE.***
Do you provide International delivery?
We ship within the US via USPS.
What are the shipping options?
USPS Priority or First Class
What is the status of my order?
You can review the status of your order by clicking on the My Account link at the top of the page, where you can sign into your account and view your order status/history or check on your email.
How do I track my order?
Tracking for your order is emailed to you once your order is shipped out. Please allow 7-10 business days before inquiring about the status of your order.
How do I know if my order was placed?
Once you have completed your order, a confirmation email will be sent to the email address associated with your account. You may also view your order by clicking on the My account link at the top right of the page and logging into your account.
How long does it take to ship out?
We typically get in stock items shipped in 1-3 days. Pre Order items vary and YOU CAN FIND UPDATES IN THE LISTING.
You can contact us by email for any further questions: shopcountryblossom@yahoo.com